Almost every organization manufactures a product or provides a service. An efficient and responsive business process is critical to optimize workflow and improve the organization’s competitiveness for success.
Operations and logistics is about helping organizations create, deliver, and provide products and services better. It can mean lower expenses, higher quality, more sustainability, better alignment with customer needs, and increased efficiency. Since operations is about understanding and improving processes, the framework and tools are transferable and applicable to business processes throughout the organization.